The Home of Country Innovation

The Home of Country Innovation

It only really occurred to me the other day when I was writing about my recent visit to our new stockist at Cley Spy, that I haven’t ever written about our lovely shop here in Congresbury, Somerset. This is the HQ of Country Innovation, and is not only where we dispatch all of our orders from (by the lovely Carol in our warehouse), but where we also have a retail outlet open to the public from 9am-5pm, Mon to Fri.

We love to meet our customers, and it never ceases to amaze me how far some of them will travel to come and visit us. We’ve had customers from the four corners of the country, and we’ve even had someone specifically visit us from as far away as Australia! There are many wonderful things to see here in the South West, and a lot of people combine a visit to CI with visiting Chew Valley Lake, The Somerset Levels and Avalon Marshes, The Mendips, The Quantocks, Cheddar Gorge etc. We are also situated 10 mins from the M5, so it’s an easy detour if you are en route south to Devon/Cornwall or north to the Midlands.

Our strapline is ‘We Provide The Personal Touch’ and it is testament to my wonderful team here at CI that we are constantly getting very positive comments, not only about our products, but also about our superb customer service. I have one principle that I insist we all adhere to, and that is to treat everyone as we would like to be treated. We have all experienced the robots on the end of the phone or the shop assistant’s inability to converse (and let’s not even mention level of product knowledge), but here at CI, we will go that extra mile to ensure our customers have a pleasurable shopping experience.

So, please pay us a visit if you are here in the South West. We’ve got the full range in the shop that is listed on the website, and you can try anything on at your leisure. We are all fully trained in all aspects of not only our CI products, but also boot fitting, Tilley hat fitting….in fact any fitting….and will offer as much advice as required. You are likely to see Ryan, Helen, Carol or myself (in order below), and we’ll even make you a cuppa (although mine isn’t up to scratch apparently!).

As well as our own shop, you will also find Country Innovation products in the following outlets. Please note that due to limited space many of our stockists only carry selected products from our range, hence it is always wise to contact them before a visit to ensure they have the product you are looking for.

  • Focus Optics, Church Lane, Corley, Coventry, CV7 8BA - 01676 540501
  • The Birders Store, 7 King Charles Place, St Johns, Worcester, WR2 5AJ - 01905 312877
  • Cley Spy, Manor Farm Barns, Glandford, Holt, Norfolk, NR25 7JP - 01263 740088

Maria Chilvers
Owner of Country Innovation

Country Innovation © 2018